Terms & Conditions

• Please refer to the detailed Terms and Conditions document attached in the email & the same are applicable to all the confirmed events at Palm Exotica Boutique Resort & Spa.

• We do not serve Liquor and are strictly prohibited.

• Guests without appropriate swimming costumes are strictly not allowed into the pool.

• Guests are requested to bring their own Nylon Swim costumes to utilize the pool. The same are available at the resort on sale basis. Gents Costume @ INR 200/- per piece & Ladies Costume @ INR 350/- net per piece.(Kindly contact the resort management on availability of stock)

• Only the conversations which are documented between the Guest & Resort team are valid.

• Advance payment of 100% of the estimated event cost must be paid to the Resort or a Purchase Order to be raised to confirm the event. Any other charges incurred during the stay must be settled at the time of check-out.

• Cancellation & Retention Charges: Cancellation before 72 hrs from the date of event will attract 25% of the package, before 48 hrs from the date of event will attract 50% of the package and less than 24hrs from the date of event will attract 100% of the package cost as cancellation charges.

• Mode of payments available – All Credit/ Debit Cards & Cash. We do not accept check payments. Amex cards will attract an additional 4.5% on bill amount towards transaction charges.